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Way 2. Fix Adobe Crashing Via Updating or Reinstalling Adobe Acrobat/Reader

If you want to fix Adobe crashing, then what you need to try is updating or reinstalling the software. There is a built-in option to check if any updates are available or not, and you can also try reinstalling the software from scratch with the guide below.

Here is the guide to update Adobe to fix Adobe crashing issues.

Step 1: Open Adobe Acrobat and Check for Updates

Open the Adobe software on your PC and click "Menu ," then go down to open the "Help " dropdown menu and click the "Check for Updates " option there. It will start checking if any updates are available for your PC, depending on the current version you have installed.

check for updates steps in adobe acrobat

Step 2: Let Adobe check and update if updates are available

A pop-up window will appear that will show the progress of checking for updates availability. Once it is complete, it will show if any updates are available or not. If the update is available, you may proceed with the updating steps.

checking for updates windows in adobe acrobat

If the updating does not work, you can reinstall Adobe by following the below steps.

Step 1: Go to the control panel and uninstall Adobe

Open Control Panel from "Windows System " folder in start menu on Windows PC. Click "Programs" > "Uninstall a program" locate Adobe software and right-click and click "Uninstall." Next, proceed with the on-screen steps to uninstall the Adobe Reader/Acrobat.

uninstall adobe acrobat

Step 2: Install Adobe Acrobat

The final step is to go to Adobe Website and download the version of Acrobat/Reader that you need. Once the setup file downloads, you may install it on your computer again by following the installation steps to check if the issue is resolved yet or not.

install adobe acrobat

Way 3. Fix Adobe Reader/Acrobat Crashing Via Restarting Your Computer

Computer software runs using RAM on your PC, and when there is an issue like memory leaks or glitches with those files on RAM, the software will crash. When you restart the computer, RAM is cleared, and those files can smoothly run again. Using this method, you can fix Adobe Acrobat crashing with the steps below:

Step 1: Click Windows and choose restart from power options

Click the "Start Menu " icon from the taskbar on your computer and click the "Power " option. It will show you 3 different options from where you need to select "Restart." The computer will initiate the restarting process now, and you need to wait to do anything before the computer starts again. Remember to save your work on all apps and close them before restarting the computer.

restart the windows computer

Way 4. Fix Adobe Reader/Acrobat Crashing Via Repairing Installation

A good fix for the crashing Adobe software will be repairing the installation. This method will be useful when you don't have any updates available and you don't want to install the tool from scratch. Here are the detailed steps on how you can repair Adobe Acrobat installation:

Step 1: Open task manager and end Adobe Acrobat task

Open the task manager on your PC by hitting the "Windows + X " keys and clicking "Task Manager." In the Processes Tab, you need to locate the Adobe Acrobat process. Right-click it and click "End Task."

end task of adobe acrobat

Step 2: Open Adobe Acrobat and click Repair installation

Now, you need to open the Adobe Acrobat tool again and click "Menu." Navigate to the "Help " dropdown and select the "Repair Installation " option from there. Now, you need to follow the on-screen instructions to repair your installation, and once done, restart the computer to fix the problem.

repair installation in adobe acrobat

Way 5. Fix Adobe Reader/Acrobat Crashing Via Clearing Cache

The last method that you can try to fix this issue is clearing the Cache contents of Adobe on your PC. These files can sometimes be the reason why the software keeps crashing on you, and deleting them resolves the issue with the steps below:

Step 1: Open File Explorer and go to the Cache folder for Adobe Acrobat

You need to close Adobe Acrobat software on your computer first and then open the file explorer. Go to C Drive and follow the following directory:

"C:\Users\[UserName]\AppData\Local\Adobe\Acrobat\DC\Cache "

The Username will be the Username you have set on your PC, while the rest of the directory will be the same.

the cache folder for adobe acrobat

Step 2: Select all the contents of this folder and delete them

Inside the Cache folder, you will see some contents. Usually, there is one file, and you need to delete that. Right-click on that file and select "Delete." Now, you can restart the PC and open Adobe again to check if it works or not.

delete the cache folder for adobe acrobat

Final Words

Adobe Reader Crash can be very frustrating, especially when you don't have any backup tool available. If you don't want to explore any other options, then repairing Adobe Acrobat will be your only choice, and you can easily do that by using one of the methods discussed above.

However, in our experience, using AI PDF Reader is a far better option than repairing other tools since it brings multiple benefits. From being lighter on the hardware to including better features, AI PDF Reader is ultimately the better option that you can download on your PC, Mac, iOS, and Android devices.